This content originally appeared on DEV Community and was authored by Hassam Fathe Muhammad
Today’s Unexpected Learning at Emporium Mall, Lahore
During my visit to Emporium Mall Lahore, I seized an unexpected opportunity to deepen my understanding of POS (Point of Sale) systems — the backbone of modern retail businesses.
Since the early days of my startup AlphaTech, I’ve been deeply curious about POS functionalities, recognizing their impact on operational efficiency and customer experience.
Understanding the Power of POS
A POS system is more than a tool for billing. It can:
Calculate bills and track transactions
Record sales data for inventory and trend analysis
Send real-time sales stats and inventory updates to the central server or head office
Insights Gained from Mall Visits
I interacted with POS operators and managers at around 10 stores, and here’s what I discovered:
Automated Inventory Updates
At Bonanza, a large retail store, I observed how new stock automatically synced with the central server. The POS fetched product data instantly — no manual entry needed. Super efficient!
Business-Driven Data
POS systems track:
- Popular products
- Purchase frequency
- Store-wise sales performance
This data empowers the head office to manage inventory and make informed decisions in real time.
Enhanced Customer & Staff Experience
The feedback from the staff was clear: POS systems simplify operations. They save time, reduce human error, and support better service delivery.
Reflections & Takeaways
This experience reinforced something important:
“Act like you know — and you’ll start to influence.”
By approaching store managers confidently and with genuine curiosity, I earned insights I wouldn’t have found online. The key? Proactive learning and respectful curiosity.
Final Advice
Tech isn’t just about code.
It’s about connecting with real-world systems and understanding how tech integrates into everyday business.
If you’re building something — go out and see how others are already doing it.
Written by @hassamdev
Founder @ AlphaTech | Full-Stack Developer | Tech Explorer
This content originally appeared on DEV Community and was authored by Hassam Fathe Muhammad